Privacy Policy

nCoup, Inc. and its affiliates are concerned about privacy issues and want you to be familiar with how we collect, use, and disclose information. We are pleased to provide this Privacy Policy to inform you of our practices in connection with information that we collect through our websites, blogs, and any mobile sites, applications, widgets, and other interactive features that link to this Privacy Policy (“Sites”). Please note that this Privacy Policy applies only to our online information-gathering and dissemination practices conducted in connection with the Sites, and does not apply to any of our practices conducted offline. If you have any questions or comments about the Privacy Policy or our privacy practices, please contact us at info@ncoup.com.

By accessing or using the Sites, you signify that you agree with all the terms of this Privacy Policy, so please do not access or use the Sites if you disagree with any part of this Privacy Policy.

We may change this Privacy Policy at any time. Please take a look at the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Sites. By accessing or using the Sites following any such changes, you signify that you accept the revised Privacy Policy.


1. Personal Information

Personal Information We May Collect

We collect two types of information in connection with the Sites: Personal Information and Other Information. “Personal Information” is information that identifies you or relates to you as an individual. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual. Other Information is addressed below, under the heading “Other Information”.

We may collect Personal Information through the Sites such as:

How We May Use Personal Information

We may use Personal Information:

How Personal Information May Be Disclosed

Your Personal Information may be disclosed:


2. Other Information

Other Information We May Collect

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

How We May Collect Other Information

We and our third-party service providers may collect Other Information in a variety of ways, including:

How We May Use and Disclose Other Information

Please note that we may use and disclose Other Information for any purpose, except where we are required to treat Other Information as Personal Information under applicable law. In those situations, we may use and disclose Other Information for the purposes for which we use and disclose Personal Information, as well as for the uses listed in the “How We May Collect Other Information” section above.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your company and title). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is so combined.


3. Third-Party Sites

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third-party operating any site to which this Sites contains a link. Please read the terms, conditions and policies of such third-party sites before accessing or using such sites. The inclusion of a link on the Sites does not imply any endorsement of the linked site by us or by our affiliates.


4. Security

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data storage system or method of data transmission over the Internet can be guaranteed to be 100% secure. Please do not send sensitive or confidential information to us by email or by any other means in connection with the Sites. If you have reason to believe that your communications with us have been compromised in any way, please immediately notify us of the problem by contacting us as provided in the “Contacting Us” section below.


5. Choices and Access

Your Choices Regarding Our Use of Your Personal Information for Marketing Purposes

If you no longer wish to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by following the unsubscribe instructions in any such message, by emailing us at info@ncoup.com. We aim to comply with such request(s) as soon as reasonably practicable. Please note that if you do opt-out of receiving marketing-related emails from us, we may still send you administrative messages; you cannot opt-out from receiving administrative messages.

How you can Access, Change, or Suppress Your Personal Information

You may request to review, correct, update, suppress or otherwise modify any Personal Information that you have previously provided to us through the Sites, or object to the use of such personally identifiable information by us. You may exercise these rights by writing to us at info@ncoup.com. Additionally, you may also oppose the processing or transferring of Personal Information to the extent the laws of your country require, if you have a legitimate reason to do so.

In your request, please make clear what information you would like to have changed, and whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we will only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We aim to comply with requests as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records. Such information will not be removed. We may, from time to time, re-contact former users of the Sites. Finally, we are not responsible for removing information from the databases of third parties (such as service providers) with whom we have shared your Personal Information.


6. Special Notification for Individual California Users

As noted above, we may disclose Personal Information to affiliates of nCoup, Inc. Such affiliates may use this information for all purposes outlined in this Privacy Policy. Because separate legal entities are considered “third parties” for purposes of California Civil Code Section 1798.83, and certain communications from our affiliates might be viewed as promoting their services, we are providing the following information for California residents who have provided us with their Personal Information during the creation of or during the course of an established services relationship that is primarily for personal, family, or household purposes (“Individual California Users”). Individual California Users may request information about our disclosures of certain categories of Personal Information to third parties (i.e., our affiliates) for such third parties' direct marketing purposes. Such requests must be submitted to us either by email at info@ncoup.com.

Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal Information disclosed to third parties (i.e. our affiliates) for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of such third parties. You may make such a request no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the email or mailing addresses specified in this section.


7. Retention Period

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.


8. Use of Site by Minors

The Sites is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Sites.


9. Cross-Border Transfer

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our Sites you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those in your country.


10. Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, credit card or other payment card information, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Sites or otherwise to us.


11. Contacting Us

If you have any questions about this Privacy Policy, please contact us by email at info@ncoup.com, or please write to the following address: 825 Corporate Way, Fremont, CA 94539.

Please note that email communications are not secure; accordingly, please do not include credit card information or other sensitive or confidential information in your emails to us.

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